Not just online – Consistent

One of the greatest difficulties in Local Government is providing standardised services. With a lack of standardisation in the form of guidance from Central Government as well as a huge number of different departments and services, Local Government inevitably has a lack of consistency. So it provides some services online, some in PDF format and some using traditional channels.

But what if you could take a different approach? IEG4 has created 100 online services in its online forms framework that cater for the top 100 online services that citizens interact with in local government. This means citizens can access all of these services online in the same consistent manner. What’s more citizens can search for and track the progress of any of these online too.

My team of developers have built eDesigner so that you don’t need to learn code and so you can get online services up and running quickly Andrew Cope - Development Director - IEG4

Finally, OneVu comes with eDesigner, which allows you to build your own forms without the need to code. So business experts not IT can build new forms that are accessible and trackable in OneVu too.

Have a look

eDesigner allows non-technical people to build services quickly. Over 100 online forms have been built by some of our Councils and it has not been IT – It’s been the business people that run the departments.

The following illustrates the options available when eDesigner is accessed on a form:

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There’s the ability to add new questions/upload controls:

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And simple to use options to make questions mandatory or add help text:

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You can add page rules to introduce conditional logic:

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And even set up actions so that when a form is submitted it automatically triggers a process so the citizen can tracks its progress:

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